Privacy Policy

1. WHO WE ARE

Cusolid Pvt Ltd ("Cusolid," "we," "us," or "our") is a company incorporated under the laws of Sri Lanka, providing IT resource augmentation, recruitment, and outsourcing services.

• Company: Cusolid Pvt Ltd
• Address: 1606 Headway Cir STE 9510, Austin, TX 78754
• Email: hr@cusolid.com
• Website: www.cusolid.com

2. INFORMATION WE COLLECT

Cusolid collects and processes the following types of personal data:

A. Information You Provide Voluntarily

• Contact Information: Name, email address, phone number, company name.
• Account Details: Login credentials for registered users.
• Job Applications: Resumes, employment history, skills, certifications.
• Customer Support Requests: Messages, feedback, or inquiries.

B. Information Collected Automatically

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on the site, referral sources.
• Cookies & Tracking Data: For website functionality and analytics.

C. Information from Third Parties

• Data from job boards, LinkedIn, or business partners if you apply for jobs via third-party platforms.

We do not collect sensitive data such as race, religion, health records, or financial details, unless required by law or for recruitment compliance.

3. HOW WE USE YOUR INFORMATION

Cusolid processes your personal data for the following purposes:

• To Provide & Improve Services – Manage user accounts, recruitment, and customer support.
• To Ensure Security & Compliance – Protect against fraud, comply with legal obligations.
• For Analytics & Marketing – Improve user experience, analyze site traffic, send promotional materials (with user consent).
• For Business Transactions – If Cusolid undergoes mergers, acquisitions, or asset sales.

We do not sell, rent, or trade personal data to third parties.

4. LEGAL BASIS FOR PROCESSING DATA

Cusolid processes data under the following legal bases:

• Contractual Necessity – When you engage in our services.
• Legitimate Interests – To improve services, ensure security, and prevent fraud.
• Legal Compliance – If required by Sri Lankan law or international regulations (ISO 27001, GDPR, etc.).
• Consent – For marketing emails or optional data collection.

5. HOW WE SHARE YOUR INFORMATION

Cusolid may share personal data only when necessary:

1. Service Providers & Partners: Cloud hosting, IT security, payment processing, job platforms.
2. Legal & Compliance Authorities: If required by law, court orders, or fraud investigations.
3. Business Transfers: If Cusolid undergoes a merger, acquisition, or restructuring.

We require all third-party vendors to follow strict data protection agreements.

6. COOKIES & TRACKING TECHNOLOGIES

Cusolid uses cookies and tracking tools to enhance user experience.

Types of Cookies Used

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Google Analytics, tracking visitor interactions.
• Marketing Cookies: For personalized ads (only if you consent).

Managing Cookies:
You can adjust cookie settings via your browser or opt out of tracking via [Cookie Preferences].

7. DATA SECURITY MEASURES

Cusolid follows strict ISO 27001 security practices to protect user data.

• Encryption: All sensitive data is encrypted during transmission & storage.
• Access Controls: Role-based access, multi-factor authentication (MFA).
• Regular Audits: Security reviews & compliance checks.
• Incident Response: If a data breach occurs, we notify users & authorities as required by law.

However, no system is 100% secure. Users should follow best practices for password protection and safe browsing.

8. DATA RETENTION POLICY

Cusolid retains personal data only as long as necessary:

• User Accounts: Stored until users request deletion.
• Job Applications: Retained for up to 12 months for future opportunities.
• Legal & Compliance Data: Kept as required by Sri Lankan law.

Once retention periods expire, data is securely deleted or anonymized.

9. YOUR RIGHTS & CHOICES

Under Sri Lankan law and GDPR (if applicable), you have rights over your personal data:

• Access & Review: Request a copy of your personal data.
• Correction: Update inaccurate information.
• Deletion ("Right to be Forgotten"): Request removal of data, subject to legal obligations.
• Opt-Out of Marketing: Unsubscribe from emails at any time.
• Data Portability: Receive a copy of your data in a structured format.

To exercise your rights, contact: hr@cusolid.com

10. INTERNATIONAL DATA TRANSFERS

Cusolid operates globally. If your data is transferred outside Sri Lanka, we ensure:

• Standard Contractual Clauses (SCCs) – EU/GDPR-compliant transfers.
• Sri Lankan Data Protection Law Compliance – Following the Personal Data Protection Act No. 9 of 2022.

Users outside Sri Lanka should review their local regulations.

11. THIRD-PARTY LINKS & SERVICES

Cusolid.com may link to third-party websites (e.g., LinkedIn, job boards).

• •We do not control third-party privacy policies.
• •Users should review their policies before sharing data.

Cusolid is not responsible for third-party practices.

12. CHILDREN'S PRIVACY

Cusolid.com is not intended for children under 16.

• •We do not knowingly collect data from minors.
• •If a child's data is submitted, parents may request deletion via hr@cusolid.com.

13. DISPUTE RESOLUTION

• •Any disputes regarding privacy are subject to Sri Lankan law.
• •Users agree to resolve disputes via negotiation or arbitration in Sri Lanka.

14. CHANGES TO THIS PRIVACY POLICY

Cusolid may update this Privacy Policy periodically.

• •Changes will be posted on Cusolid.com.
• •Users should review this page for updates.
• •Continued site use means acceptance of new terms.

15. CONTACT INFORMATION

For privacy concerns, contact:

• Cusolid Pvt Ltd
• Address: 1606 Headway Cir STE 9510, Austin, TX 78754
• Email: hr@cusolid.com
• Website: www.cusolid.com