Terms and Conditions

1. DEFINITIONS

• •"Cusolid" refers to Cusolid Pvt Ltd, a company incorporated under the laws of Sri Lanka.
• •"User" refers to any visitor, customer, or entity accessing Cusolid.com.
• •"Services" refers to recruitment services, IT resource augmentation, outsourcing, training programs, and any other offerings by Cusolid.
• •"Content" includes all text, images, graphics, software, and other material on the website.
• •"Personal Data" refers to any user-related information collected per our Privacy Policy.

2. ACCEPTANCE OF TERMS

By using Cusolid.com, you acknowledge that:

• •You have read, understood, and agreed to these Terms.
• •You are at least 18 years old or have legal parental/guardian consent.
• •You will not engage in any unlawful activities while using the website.

3. SERVICES

Cusolid provides resource augmentation, recruitment, and outsourcing solutions.

• •Service terms, fees, and deliverables are governed by separate agreements (e.g., Master Services Agreement (MSA) or Statement of Work (SOW)).
• •Cusolid reserves the right to modify, suspend, or discontinue any services without prior notice.

4. USER OBLIGATIONS

When using our website, you agree that:

• You will not use the website for any illegal or unauthorized purposes.
• You will not attempt to hack, disrupt, or interfere with our services.
• You will not collect, scrape, or misuse any data from the website.
• You will comply with all applicable Sri Lankan and international laws.

If Cusolid finds that a user is violating these rules, we reserve the right to suspend or terminate access immediately.

5. INTELLECTUAL PROPERTY RIGHTS

All content, trademarks, logos, and intellectual property on Cusolid.com are owned by Cusolid Pvt Ltd.

• •Users may not copy, modify, distribute, or reproduce any content without express permission.
• •Any unauthorized use of Cusolid's intellectual property will result in legal action.

6. CONFIDENTIALITY & DATA PRIVACY

Cusolid follows strict ISO 27001 security standards for data protection.

• •We do not sell or share your personal data with third parties except as required by law.
• •Data collected on Cusolid.com is governed by our Privacy Policy.
• •Users should not share confidential or sensitive information unless necessary.

For detailed data practices, refer to our Privacy Policy.

7. PAYMENTS & FEES

• •Services provided by Cusolid are subject to fees outlined in the agreement (MSA/SOW).
• •Payments must be made within 14 days of invoice issuance.
• •Late payments may incur a 1% monthly interest charge.
• •Cusolid reserves the right to suspend services for non-payment.

8. LIMITATION OF LIABILITY

Cusolid is not liable for:

• •Any indirect, incidental, or consequential damages arising from service use.
• •Website unavailability due to technical issues, cyberattacks, or force majeure events.
• •User reliance on any information, advice, or third-party content on the website.

Our total liability for any claim is limited to the amount paid by the user in the previous month.

9. THIRD-PARTY LINKS

Cusolid.com may contain links to third-party websites.

• •These are provided for convenience, and Cusolid does not endorse or control external sites.
• •We are not responsible for third-party privacy policies, content, or security practices.

Use external links at your own risk.

10. SERVICE TERMINATION & SUSPENSION

Cusolid may terminate or suspend user accounts if:

• •A user violates these Terms.
• •There is fraudulent, abusive, or illegal activity.
• •A service agreement expires or is terminated.

Users may also request account termination by contacting Cusolid support.

11. DISPUTE RESOLUTION

• •Any disputes shall be resolved through good-faith negotiations.
• •If unresolved, disputes shall be settled by arbitration in Sri Lanka per the Arbitration Act No. 11 of 1995.
• •The governing law is Sri Lankan law.

12. FORCE MAJEURE

Neither party is liable for service disruptions due to:

• •Natural disasters, cyberattacks, power failures.
• •Government restrictions, labor strikes, war, pandemics.

Cusolid will notify users of such events and attempt to resume services promptly.

13. MODIFICATIONS TO TERMS

Cusolid reserves the right to update these Terms & Conditions at any time.

• •Changes will be posted on Cusolid.com.
• •Users should regularly review the Terms to stay informed.
• •Continued use of the site after modifications implies acceptance of the new Terms.

14. CONTACT INFORMATION

For any questions or concerns about these Terms, please contact us:

• Company: Cusolid Pvt Ltd
• Address: 1606 Headway Cir STE 9510, Austin, TX 78754
• Email: hr@cusolid.com
• Website: www.cusolid.com